Can you restore our exterior wood shutters?
We can restore your wood shutters. Contact one of our sales representatives for more information on rebuilding your authentic shutters.
Do you paint wood shutters?
Your wood shutters can be painted or stained to any color manufacturer and color number. We can also match any sample. In addition we offer wood shutters in stained options.
Can your window shutters be ordered in custom colors?
What colors are your shutters offered in?
How do I see samples of your shutters?
Exterior shutter samples are available for a small fee. This fee is applied to your shutter order.
How wide and tall should my exterior shutters be?
As a general rule, the shutter height is equal to the height of the window inside the trim and the width of your shutters is equal to half the width of the window.
Do exterior shutters built from composite shutters cost more?
Composite shutters come pre-finished for the same or less cost than wood shutters pre-finished. Some composite shutters such as fiberglass are more expensive though.
How do I pick the right material to use for our exterior shutter?
People choose shutter material based on price and application. Vinyl shutters are regularly used in decorative applications. Composite and Fiberglass shutters are used in historic applications. PVC and wood shutters are used in spec driven projects or when cost is a concern.
What materials are your exterior shutters built from?
Our exterior shutters are built from every material used today. We have window shutters built from plastic, wood and/or composite material.
How do I get pricing on your products?
Due to the fact that our shutters can be customized to fit your exact need, pricing is not available on the website but can be obtained by calling one of our sales associates, emailing us or faxing your request. Please visit our contact page.
What is your lead time for custom shutter orders?
For vinyl shutters, lead time is 1 week. For composite shutters lead time is 3-4 weeks. For wood shutters lead time is 3-4 unfinished and 4-6 weeks if painted or stained.
What forms of payment do you accept?
Do you offer discounts on custom shutter orders?
We offer our products below retail cost to every customer because we do not have the overhead most businesses do. We offer deeper discounts to licensed builders, architects and contractors. We also offer discounts across the board for large custom shutter orders. Call us today for more information.
I don't see it on the website
If you are looking for something that is not listed on our website, please feel free to give us a call at 866.531.9918 or you may send us an email.
How do I contact customer service?
Custom Shutter Company
9430 Heathrow Drive
Montgomery, AL 36117
Tel: 866.531.9918
or you may send us an email.
Where can I find information on Hurricane Protection Shutters?
Custom Shutter Company offers distinct shutter styles for use as a hurricane protection device for window and door openings manufacturered by Atlantic Shutter Systems. AtlanticÂ’s code rated shutter products have been specifically designed and tested to provide the maximum protection during severe weather conditions.
The complete shutter system provides the same high quality authentic shutter with the added strength to withstand high intensity storms. Click here for more information.
What are your shipping policies?
What is your return policy?
Because our products are custom built, returns are not allowed unless approval is granted by a member of management at Custom Shutter Company.
Can you send me printed literature on your Shutter products?
We’d be glad to send you printed literature on all Custom Shutter Company products. You may call us at 866-531-9918 or fill out our Literature Request Form.