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Welcome to Custom Shutter Company. By accessing and using our website, you agree to comply with these Terms & Conditions. If you do not agree, please refrain from using our site.
Purpose: Our website provides information about our products and services, including exterior and interior shutters, and shutter hardware.
Prohibited Actions: Users must not engage in unlawful, harmful, or fraudulent activities on our site.
Modifications: We reserve the right to modify or discontinue any aspect of the website without prior notice.
Order Acceptance: All orders are subject to availability and confirmation.
Pricing: Prices may change without notice. We strive for accuracy but are not responsible for pricing errors.
Payment Terms: Payment must be completed before order processing.
Custom Products: As our products are custom-built, returns are not allowed unless approval is granted by a member of management at Custom Shutter Company.
Standard Products: Standard, non-custom products may be returned within 14 days of delivery if unused and in original packaging.
Customer Responsibility: Customers must provide accurate measurements and specifications.
Estimates: Delivery times are estimates and not guaranteed.
Inspection: Customers should inspect shipments upon arrival and report damages within 14 days.
Product Warranties: Warranties vary by product type. For example:
Composite Shutters: 10-year warranty.
Vinyl Shutters: 40-year structural warranty.
Fiberglass Shutters: Limited lifetime warranty.
Limitations: We are not liable for damages resulting from improper installation or misuse. Our total liability is limited to the purchase price of the product.
Data Collection: We collect customer data solely for order processing and service improvements.
Data Sharing: Personal information will not be sold or shared without consent, except as required by law.
Privacy Policy: For more details, please refer to our Privacy Policy.
Ownership: All website content, including images and text, is owned by Custom Shutter Company and may not be used without permission.
Jurisdiction: These Terms & Conditions are governed by the laws of the State of Alabama.
Modifications: We may update these Terms at any time. Continued use of the website implies acceptance of any changes.
If you have any questions, please contact us at support@customshuttercompany.com
Typically replies within an hour
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